Updated On: September 1, 2026
At Net Orbit, we are committed to delivering your orders safely, efficiently, and reliably. This Shipping Policy outlines how we process, prepare, and ship orders placed through the Net Orbit website, including our shipping coverage, delivery timeframes, shipping methods, and procedures for customers within the United States.
Shipping Country
Net Orbit currently ships exclusively within the United States.
We deliver orders to verified residential and commercial addresses within areas covered by our available shipping services.
At this time, we do not offer international shipping.
Currency
All prices displayed on the Net Orbit website, including product prices, shipping charges, and applicable taxes, are shown in United States Dollars (USD) unless otherwise stated.
If your payment method uses a currency other than USD, your bank or payment provider may apply its own exchange rate or currency conversion fees. Any such fees are the responsibility of the customer.
Shipping Charges
We aim to keep our shipping costs straightforward and transparent.
Free Domestic Shipping
Net Orbit currently provides Free Shipping on all eligible domestic orders within the United States.
Any applicable charges, taxes, or other costs will be clearly displayed during checkout before you complete your purchase.
We do not add unexpected handling, packaging, or administrative fees after checkout.
Order Processing & Delivery Timeframes
Each Net Orbit order is carefully prepared before shipment. Orders may undergo payment verification, product availability checks, quality inspection, secure packaging, labeling, and carrier handoff before dispatch.
Our standard shipping schedule is:
- Order Cut-Off Time: 5:00 PM (GMT−5), Monday through Friday. Orders placed after the cut-off time will generally begin processing on the next business day.
- Order Processing Time: 1–2 business days, Monday through Friday.
- Handling & Packaging Time: 1–2 business days, Monday through Friday.
- Carrier Transit Time: Approximately 5–8 business days, depending on the destination and selected shipping service.
- Estimated Total Delivery Time: Approximately 6–10 business days from the date the order is placed.
Processing, handling, and carrier pickup times are calculated using business days and generally exclude weekends and public holidays.
Please note that estimated delivery periods are provided as general guidance and may vary based on the destination, carrier operations, seasonal demand, and other circumstances beyond our control.
Shipping Carriers
To support reliable delivery, Net Orbit may use established shipping carriers based on the destination, package requirements, service availability, and other logistical considerations.
Depending on your location and order, your package may be shipped through carriers such as:
- USPS
- DHL
Net Orbit reserves the right to select the carrier most appropriate for the destination and delivery requirements of the order.
Shipment Tracking
After your order has been dispatched, you will receive a Shipping Confirmation Email containing the available shipment information.
Where tracking is available, the email will provide a tracking number or tracking link so you can monitor the progress of your shipment.
Please allow approximately 24–48 hours after dispatch for tracking information to become active in the carrier's system.
Shipping Address & Customer Responsibility
Customers are responsible for providing complete and accurate shipping information when submitting an order.
Before completing your purchase, please carefully verify the following:
- Full name
- Complete shipping address
- Apartment, suite, or unit number, where applicable
- City
- State
- ZIP code
- Email address
- Phone number, if applicable
Address Changes Before Shipment
If you notice an error in your shipping information after placing an order, please contact Net Orbit as soon as possible at support@netorbit.shop.
We will make reasonable efforts to update or correct the shipping information before the order is dispatched. However, we cannot guarantee that changes can be made once an order has entered processing or has already been shipped.
Address Changes After Shipment
Once an order has been transferred to the shipping carrier, we may be unable to modify the delivery address, redirect the shipment, or recall the package.
Net Orbit is not responsible for delivery delays, unsuccessful deliveries, returned packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
Shipping Delays & Delivery Issues
Although we work with our shipping partners to support timely delivery, circumstances outside our control may occasionally result in delays.
Potential causes of shipping delays may include:
- Severe weather conditions
- Transportation or logistics disruptions
- Carrier operational delays
- High shipping volumes during holidays or promotional periods
- Address verification issues
- Security inspections
- Natural disasters
- Unexpected carrier or transportation disruptions
- Other unforeseen circumstances
Delivery estimates are provided for guidance only and do not represent guaranteed delivery dates.
If your order appears to be significantly delayed beyond the estimated delivery timeframe, please contact our customer support team, and we will make reasonable efforts to assist you.
Damaged or Incorrect Deliveries
We carefully inspect and package our products before shipment. If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery.
To help us review the issue efficiently, please provide:
- Your order number
- Clear photographs of the product received
- Photographs showing the packaging and shipping label, where applicable
- A brief description of the issue
After reviewing the information provided, we will determine the appropriate resolution in accordance with our applicable Return & Refund Policy.
Missing or Marked-as-Delivered Packages
If your tracking information shows that your package has been delivered but you cannot locate it, we recommend taking the following steps:
- Check around your property and other possible delivery locations.
- Ask household members, neighbors, or building management whether they received the package.
- Review the tracking information for any additional delivery instructions.
- Contact the shipping carrier directly for further delivery details.
If you are still unable to locate your package, please contact the Net Orbit customer support team. Where appropriate, we will assist you with the available carrier investigation process.
Contact Us
If you have questions regarding your order, shipping status, tracking information, estimated delivery time, or any other shipping-related matter, please contact our customer support team.
Business Name: Net Orbit
Business Email: support@netorbit.shop
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT−5)
Business Address: 398 Dabney St, Tallulah, LA 71282, USA
At Net Orbit, our goal is to make every step of your shopping experience—from selecting the right networking equipment to receiving your order—as smooth, reliable, and convenient as possible.